Draft — pending legal review
This document describes how the BidMyMove platform handles information. Its final wording is subject to review and approval by BidMyMove’s legal adviser, and passages marked as such still need to be completed. It is not legal advice.
What you can ask us to do
The Protection of Personal Information Act gives you rights over the information we hold about you. You can exercise any of them below, whether or not you can still sign in.
Know what we hold
Ask us to confirm whether we hold personal information about you, and to tell you what it is and who we have given it to.
Correct or complete it
Ask us to fix information that is wrong, misleading, out of date, or incomplete.
Have it deleted
Ask us to destroy or delete information we are no longer entitled to keep. If you simply want to close your account, you can do that yourself in Account Settings.
Object to our using it
Object, on reasonable grounds, to us processing your information for a particular purpose.
Restrict our use of it
Ask us to hold information without using it — for example while its accuracy is in dispute.
Complain
Tell us you are unhappy with how we have handled your information. You may also complain directly to the Information Regulator.
Lodge a request
Other ways to reach us
Information Officer: privacy@bidmymove.co.za
If you are not satisfied with how we handle your request, you may complain to the Information Regulator (South Africa) at inforegulator.org.za or complaints.IR@justice.gov.za.
To close your account entirely, see Delete Your Account.